24/7 Emergency Response | Serving Southlake and neighbouring areas

Terms Of Use

These Terms of Use govern your access to and use of the content, features, and services available through https://southlakepestcontrol.net/ (the “Site”), operated by Southlake Pest Control (“we,” “us,” or “our”).

By accessing or using the Site, submitting a service request, or otherwise using our online services, you agree to these Terms of Use. If you do not agree with these Terms, you should not access or use the Site.

Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms.

You agree not to:

  • Use the Site in violation of any applicable law or regulation
  • Submit false, misleading, fraudulent, or incomplete information
  • Attempt to gain unauthorized access to the Site or its systems
  • Interfere with the operation, security, or availability of the Site
  • Introduce viruses, malicious code, or other harmful technology
  • Copy, reproduce, distribute, or exploit Site content without authorization
  • Use automated systems to scrape, collect, or extract information from the Site without permission

We reserve the right to restrict or terminate access to the Site when we reasonably believe these Terms have been violated.

Service Requests and Estimates

Information submitted through the Site may be used to request an inspection, estimate, appointment, or other pest-related service.

Submitting a request through the Site does not guarantee:

  • Appointment availability
  • Acceptance of a project
  • A specific service date or arrival time
  • A particular treatment result
  • A final price or binding estimate

Any estimate provided before an inspection may be preliminary. Final pricing may depend on the type of pest, the extent of the infestation, property conditions, treatment requirements, access limitations, and other relevant factors.

Specific service terms, warranties, treatment plans, payment requirements, and customer responsibilities may be provided separately.

No Emergency Services

The Site should not be used to report an emergency or an immediate threat to health, safety, people, animals, or property.

If you believe there is an immediate danger, contact the appropriate emergency service, animal-control agency, utility provider, or public authority.

Customer Responsibilities

Customers are responsible for providing complete and accurate information about the property, infestation, access conditions, occupants, pets, previous treatments, and other circumstances that may affect the requested service.

Customers may also be required to:

  • Provide safe and reasonable access to the property
  • Follow preparation instructions
  • Keep children and pets away from treatment areas
  • Disclose known hazards or restricted areas
  • Follow post-treatment instructions
  • Maintain sanitation or exclusion measures
  • Make agreed payments when due

Failure to follow preparation or safety instructions may affect treatment effectiveness, appointment availability, or any applicable service warranty.

Treatment Results

Pest activity and treatment outcomes may vary based on infestation severity, pest behavior, environmental conditions, structural conditions, sanitation, access, weather, neighboring properties, and customer cooperation.

Unless expressly stated in a separate written agreement, we do not guarantee that every pest will be eliminated immediately or permanently after a single service.

Follow-up visits, monitoring, repairs, exclusion work, sanitation improvements, or ongoing treatment may be recommended.

Third-Party Services

The Site may use or provide access to third-party products, platforms, software, applications, maps, scheduling tools, payment processors, analytics services, or embedded content (“Third-Party Services”).

Your use of Third-Party Services may be subject to separate terms and privacy policies established by those providers.

Southlake Pest Control does not control and is not responsible for:

  • The availability or performance of Third-Party Services
  • Third-party content, products, or business practices
  • The security or privacy practices of third parties
  • Damage or loss associated with the use of Third-Party Services

You use Third-Party Services at your own discretion and risk.

Accounts

Certain Site features may require an account. When creating or using an account, you agree to provide current, complete, and accurate information.

You are responsible for:

  • Maintaining the confidentiality of your login credentials
  • Keeping your account information updated
  • All activity conducted through your account
  • Notifying us promptly of unauthorized access or a suspected security breach

You may not share, misuse, sell, transfer, or allow unauthorized use of your account credentials.

Links to Other Websites

The Site may contain links to websites or services that are not owned or controlled by Southlake Pest Control.

We do not endorse and are not responsible for the content, availability, security, terms, or privacy practices of third-party websites. Accessing an external website is at your own risk.

We encourage you to review the terms and privacy policies of every third-party website you visit.

Intellectual Property

Unless otherwise stated, the Site and its content—including text, graphics, logos, photographs, designs, layouts, icons, videos, and software—are owned by or licensed to Southlake Pest Control and are protected by applicable intellectual-property laws.

You may access and use Site content for personal, noncommercial purposes only.

You may not reproduce, modify, publish, transmit, sell, distribute, display, create derivative works from, or commercially exploit Site content without prior written permission.

User Submissions

When you submit information, messages, reviews, photographs, or other content through the Site, you represent that:

  • You have the right to submit the material
  • The material is accurate to the best of your knowledge
  • The submission does not violate another person’s rights
  • The submission does not contain unlawful, defamatory, or harmful content

You grant us permission to use submitted information as reasonably necessary to respond to your inquiry, provide requested services, administer our business, and comply with legal obligations.

Communications

By submitting your telephone number or email address, you authorize Southlake Pest Control to contact you regarding your inquiry, estimate, appointment, service, account, or related customer-support matters.

Communications may be sent by telephone, email, or text message where permitted by law.

Consent to receive marketing communications is not a condition of purchasing services. You may request to stop promotional communications at any time, although you may still receive transactional or service-related messages.

Message and data rates may apply to text communications.

Payments

Where online or electronic payments are offered, transactions may be processed by a third-party payment provider.

You agree to provide accurate billing and payment information and to pay all charges associated with approved services.

Additional payment terms, cancellation fees, deposits, refund conditions, or late-payment requirements may be included in a separate estimate, invoice, service agreement, or authorization form.

Privacy

Your use of the Site is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

Disclaimer

The Site and its content are provided on an “as is” and “as available” basis.

To the fullest extent permitted by law, Southlake Pest Control disclaims all warranties, express or implied, concerning the Site, including warranties of merchantability, fitness for a particular purpose, availability, accuracy, security, and non-infringement.

We do not warrant that:

  • The Site will always be available or uninterrupted
  • The Site will be free from errors or harmful components
  • All information will be complete, accurate, or current
  • Every service request will be accepted
  • Website content will apply to every property or infestation

General information provided on the Site is not a substitute for an on-site inspection or property-specific recommendation.

Limitation of Liability

To the fullest extent permitted by applicable law, Southlake Pest Control and its owners, employees, contractors, affiliates, licensors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages arising from or related to:

  • Access to or use of the Site
  • Inability to access or use the Site
  • Reliance on Site content
  • Third-party websites or services
  • Unauthorized access to information
  • Technical errors, interruptions, or security incidents

Nothing in these Terms excludes liability that cannot lawfully be excluded or limited.

Indemnification

To the extent permitted by law, you agree to defend, indemnify, and hold harmless Southlake Pest Control and its owners, employees, contractors, affiliates, and service providers from claims, liabilities, damages, losses, and expenses arising from:

  • Your misuse of the Site
  • Your violation of these Terms
  • Your violation of applicable law
  • Your infringement of another person’s rights
  • Information or content you submit through the Site

Governing Law and Jurisdiction

These Terms and your use of the Site will be governed by the laws of the State of Texas, without regard to conflict-of-law principles.

Unless applicable law requires otherwise, disputes arising from these Terms or the Site will be subject to the jurisdiction of the appropriate state or federal courts located in Texas.

Severability

If any provision of these Terms is found to be invalid, unlawful, or unenforceable, that provision will be limited or removed to the minimum extent necessary. The remaining provisions will remain in full force and effect.

No Waiver

Our failure to enforce any provision of these Terms does not constitute a waiver of that provision or our right to enforce it later.

Entire Agreement

These Terms, together with our Privacy Policy and any separate written service agreement, estimate, invoice, warranty, or authorization, constitute the applicable agreement between you and Southlake Pest Control regarding your use of the Site and requested services.

Where a separate written service agreement conflicts with these Terms, the service-specific written agreement will control concerning that service.

Changes to These Terms

Southlake Pest Control may revise these Terms periodically to reflect changes in our Site, services, business practices, or legal requirements.

Updated Terms will be posted on https://southlakepestcontrol.net/. Changes become effective when published unless a different effective date is stated.

Your continued use of the Site after revised Terms are posted constitutes acceptance of the updated Terms.

Contact Us

For questions about these Terms of Use, contact:

Southlake Pest Control
Website: https://southlakepestcontrol.net/
Email: [email protected]